Contact
Talk to us
Every message reaches a person. Questions, a platform you want supported, or something broken.
What we can usually answer straight away
- Whether we can see a particular refund on your store, and what the gateway recorded against it.
- How to connect a BigCommerce, WooCommerce or Shopware store, and which credentials to generate.
- Why an alert fired, or why one did not when you expected it to.
- Anything in the privacy policy, data processing agreement or terms, including questions from your own legal team.
We reply to everything within one working day, usually sooner. If it is about a refund a customer is chasing, say so and it goes to the front.
General
Privacy and data protection
Company
eplatforms ltd, United Kingdom